Privacy policy

Privacy Policy

Last updated: June 10, 2026

At Kemet Hub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order details

  • Payment confirmation details

  • Messages sent to our customer support team

We may also collect basic website usage data, such as browser type, device information, IP address, and pages visited, to help improve the shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Confirm payments and order details

  • Provide customer support

  • Manage returns, exchanges, and order updates

  • Improve our website and services

  • Send important updates related to your order

  • Share offers or marketing messages, only when allowed

Cookies

Kemet Hub may use cookies and similar technologies to improve website performance, remember your preferences, analyze site usage, and support marketing activities.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

Sharing Your Information

We may share your information only when needed with trusted service providers, such as:

  • Payment processors

  • Shipping and delivery partners

  • Shopify and website service providers

  • Customer support and analytics tools

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information. However, no online platform can guarantee complete security, so we recommend avoiding sending sensitive information through unsecured channels.

Data Retention

We keep your information only as long as needed to provide our services, complete orders, comply with legal requirements, resolve disputes, or support customer service.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, where applicable by law.

You can also unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

Third-Party Links

Our website may include links to third-party websites or services. Kemet Hub is not responsible for the privacy practices, content, or security of websites we do not control.

Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact us:

Email: kemethub@hotmail.com
Address: Mokattam, El Mokattam, C, 4415201, Egypt